Any transaction executed through YEF’s service is governed by the laws of the Republic of Korea (“Korea”) and any statement herein with regard to time, period and place is based upon the time, period and place of Korea.
LICENSE AND SITE ACCESS
YEF grants you a limited, non-exclusive, revocable license to access and make non-commercial use of the Site and not to download (other than page caching) or modify the Site or any portion of the Site, except with the express written consent of YEF. YEF also grants you a limited, non-exclusive, revocable right to create and display a hyperlink to the homepage of the Site as long as the link does not portray YEF, its affiliates or their products or services in a false, misleading, derogatory or otherwise offensive manner.
You agree to defend, indemnify and hold YEF from and against any and all claims, damages, costs and expenses, including attorney’s fees, arising from or related to the use of the site and any content available on the site.
INTELLECTUAL PROPERTY RIGHTS AND USER CONTENT
All content included on the Site, including but not limited to text, graphics, articles, logos, images, photographs, audio clips, video clips, digital downloads, data compilations and software (“Content”) is the property of YEF or its product suppliers or content suppliers (including users who supply content) and is protected by Korean and international copyright laws. The design, selection, arrangement and compilation of all Content on the Site are the exclusive property of YEF and are protected by applicable copyright laws.
No Responsibility for Third-Party Content
Content on the Site may be provided by third parties, either as a result of submission by users or other persons or because of selection by YEF. Any opinions, advice, statements, descriptions, services offers, information or other Content expressed or made available by third parties on or through the Site (“Third-Party Content”), are solely those of the respective authors and not of YEF or its affiliates.
Submission of Reviews and Other User Content
Users or other persons may submit product reviews, articles, comments or suggestions on the Site. If you choose to submit such Content, you agree not to use a false e-mail address, impersonate any person or entity or otherwise mislead any YEF Party or any Site user as to the origin of any such Content. You agree, represent and warrant that any Submissions submitted by you will be accurate and will not violate these Terms or Conditions, any applicable law or regulation or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s) and will not cause injury to any person or entity. You further agree, represent and warrant that no Submission submitted by you will be or contain unlawful, false, misleading, libelous, threatening, harassing, defamatory, discriminatory, racist, violent, sexually explicit, pornographic, indecent, offensive, abusive or obscene material or contain software viruses, political campaigning, commercial, survey, research or other solicitations, bulk communications, chain letters, advertising, commercial offers, mass mailings or any other form of “spam”.
Certain portions of this Site may require you to establish an account, username and password. By using this Site, you are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account, username or password. You agree to notify YEF immediately of any unauthorized use of your account, username and password or any other breach of security with respect to the Site. You may not use another member’s account, username or password at any time. You may not authorize any other person to use your account, username and password. You agree to provide YEF with accurate, current and complete information about yourself and your billing information as prompted in the registration process. You may update your account information any time.
Age of Users
YEF does not intend the Site to be used by individuals under the age of 18 (“minors”) without the supervision of a parent of guardian 18 years of age or older. YEF relies upon parents or guardians to determine if any Content or items available on the Site are appropriate for the viewing, access or purchase by minors. If a user is a minor, such minor may use the Site only under the supervision of parent or guardian.
You consent to receive communications from YEF electronically. YEF will communicate with you by e-mail or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that YEF provides to you in this manner satisfy any legal requirement that such communications be in writing.
Termination of Access by YEF
You agree that YEF may, in its sole discretion and without prior notice to you, terminate or suspend your access to all or any part of the Site for any reason, including but not limited to:
1. attempts to gain unauthorized access to the Site or assisting others attempting to do so.
2. attempting to control software security features limiting use of or protecting any content available on the Site.
3. discontinuance or material modification of the Site.
5. failure to pay for purchases.
6. suspected or actual copyright trademark infringement and damages upon the rights, reputation, credit or any other interest of YEF and its affiliates.
7. unexpected operational difficulties
8. requests by law enforcement
9. circumstances in which YEF finds it necessary, in its judgment, to refuse YEF services.
Termination of Access by Members
A member may terminate his or her own access at any time provided that the member has taken the necessary actions to finalize any and all transactions at least seven (7) calendar days prior to the date of the termination notice. A member shall be responsible for any consequences arising from the termination of access.
PRODUCT DESCRIPTIONS AND PRICING
Products shown on this Site may contain descriptions that are provided directly by the publisher, manufacturer or distributor of such products. YEF strives to be as accurate as possible. However, YEF does not represent or warrant that the descriptions of any products shown on the Site are accurate, exact, complete, reliable, current or error-free.
YEF has made every effort to display the colors of the products on the Site as accurately as possible. However, as the actual colors you will see will depend on your monitor, YEF cannot guarantee that your monitor’s display of any color will be accurate.
Except where noted otherwise, the Price displayed for products on the Site represents the full retail price, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice or the estimated retail value for a comparably featured item offered elsewhere. YEF cannot confirm the price of an item until you order. It is possible that the price for a product may increase or decrease between the time that the product is placed in a “shopping cart” and the time the purchase is actually made. Also, despite YEF’s best efforts, a small number of the products on the Site may display incorrect prices. If the price for the product on the Site is incorrect and is actually higher than the price provided at the time of purchase, then, YEF, at its sole discretion may either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
ORDER PROCESSING, SHIPMENT, RETURNS, EXCHANGES
Passage of Title and Risk of Loss
Title to products and risk of loss of products, passes to you upon delivery to the carrier selected by YEF to deliver your order.
Returns and Exchanges
YEF strives to provide customers with the best service. But in the event that we send you a defective or incorrect item, we accept returns and exchanges (subject to product availability). Returns are processed in accordance with our Return Policies.
Please take into consideration that we only accept qualifying returns and exchanges.
We accept returns or exchanges if:
1. You received a defective product.
2. You received an incorrect product.
YEF will give you a refund if the defective claim or mistake is confirmed to be valid, and if the defective or incorrect items are returned in its original packaging. We will return your payment in cash(bank deposit) or through credit card reversal within 7 working days upon clearing our inspection.
Exchanges will be subject to product availability. You may also opt to exchange with a different product or products of the same price. If the product is available, we will ship the replacement item within seven (7) working days upon clearing our inspection. If the product is unavailable, we can give you a refund.
Return and Exchange Instructions
1. Please send us an email within five (5) calendar days upon receipt of defective or incorrect item using our website’s contact form and provide the following information:
a. Order Number
b. User ID
c. Date of Receipt of Item
d. Item Brand/Item Kind or Name/Quantity/Color
e. Reason for Return or Exchange (Please indicate if it’s a Return or Exchange).
2. Wait for our email with instructions on what to do next.
3. When sending a product for Return or Exchange please include the necessary information and the “Order List” that is included in every purchase on the return parcel for us to identify your purchase and for a smooth process.
4. Product must be in its original packaging upon return.
5. All refunds are processed within seven (7) working days once the returned products clear our inspection.
METHODS OF PAYMENT
YEF offers a variety of payment methods for the convenience of customers. Please note that each of the payment methods discussed below may not be available at all times. You agree to pay all fees incurred in connection with your purchases at the rates in effect when the charges were incurred.
YEF Shopping Credits
YEF Shopping Credits are stored value in your account which you can use to purchase anything on our site. You can earn YEF Shopping Credits through contests. Shopping Credits do not expire and you may use them on purchases of at least PHP100. There is no maximum amount for use of YEF Shopping Credits. They are non-transferrable and not convertible to cash.
YEF may provide coupons to certain customers through loyalty or promotional campaigns. Terms and conditions of coupons will be as separately advised by YEF.
Unless expressly set forth on the Site, YEF does not accept any other payment form. If YEF offers or accepts any other form of payment, you hereby agree to all restrictions, terms and conditions associated with such other form of payment.
All transactions conducted in the Site, which includes, but not limited to sales of items shown on the Site, issuance of coupons and shopping credits are made in Philippine Pesos (PHP).
Payment made by credit card or PayPal in a currency other than Philippine Pesos (PHP) will be converted to Philippine Pesos (PHP) at the exchange rate determined by your credit card issuer or PayPal. Kindly consult your credit card issuer agreement or the user agreement for the PayPal service for information regarding the determination of exchange rates by them. These exchange rates may include a “spread” or amount payable to PayPal or the credit card issuer, which may result in the actual price paid being higher than the posted price in Philippine Pesos (PHP).
No refunds will be made to customers resulting from changes in currency rates.
The delivery period is estimated as follows:
1. Customer orders on the Site.
2. Paid orders will be shipped
out Monday to Friday in the afternoon. Order and payment cutoff is at 12noon
Monday to Friday (Philippine Time). Orders and payments after the cutoff time
will be shipped out the following working day.
3. Expect your orders to
arrive at your doorstep after 2~3 business days within Metro Manila and 3~5
working days outside of Metro Manila.
Public holidays in the Philippines, weekends and other days during which delivery is impracticable due to a force majeure event are not included as part of the delivery period. It is highly possible that there would be some delay in shipping. Please bear with us during this time and rest assured that we are doing our best to serve you better.
You are responsible for the shipping information while placing the order. Though we make full effort in ensuring your shipping information is updated in our system, we do not guarantee that this update will be correctly reflected on your order depending on various situations. Once your order is shipped, changes are impossible.
In the event that the address is incomplete or invalid, the parcel will be returned to us. Only when the package returns to us can we offer you the re-shipment option. You may be charged extra shipping costs for this service.
If the address was input incorrectly and it is an existing address and someone accepted the parcel and doesn’t return it, YEF will not be held responsible.
COSMETIC AND SKIN CARE PRODUCTS
Purchase of Cosmetic and Skin Care Products
YEF offers cosmetic and skin care products through the Site. By purchasing such products you represent and warrant that you have consulted with an appropriate medical professional with respect to your use of such products.
Risk of Use
All information supplied through the Site or by any YEF party, whether by phone, e-mail, letter or any other form of communication, is for informational purposes or general guidance and does not constitute medical or other professional advice. The Site does not and is not intended to provide any information to diagnose, mitigate, prevent, treat or cure any disease or condition. Health-related information provided through the Site is not a substitute for professional medical advice. You must consult your personal physician or other healthcare professional before making medical decisions and before making purchasing decisions related to personal care products. You must carefully read and follow all product label information and the recommendation of your healthcare provider before using any cosmetic or personal care products.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
This Site and all information, content (including third-party content), materials, products and services included on or otherwise made available through the Site are provided by YEF on an “as-is” and “as-available” basis and your use of this Site and use of all products (including but not limited to cosmetic and skin care products) included on, sold through or otherwise made available through the Site is at your sole risk. YEF makes no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content (including third-party content), applications, materials, products or services sold through or otherwise made available through the Site, unless otherwise specified in writing. To the full extent permissible by applicable law, YEF disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose or non-infringement. YEF does not warrant that this Site; information, content, materials, products or services included on or otherwise made available to you through the Site; their servers; or electronic communications sent from YEF are free of viruses or other harmful components. YEF will not be liable for any damages of any kind arising from the use of this Site or from information, content, materials, products or services included on or otherwise made available to you through this Site, any submissions, any links on the Site, any e-mail sent from YEF, including but not limited to direct, indirect, incidental, special, punitive and consequential damages, unless otherwise specified in writing. The laws of certain jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions or limitations may not apply to you and you may be entitled to additional rights.
Without limitation to the foregoing, you expressly agree that your use of the Site is at your sole risk.
Any dispute, controversy or claim relating in any way to the Site or to products or services sold by YEF shall be submitted to confidential binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The laws of Korea apply to this agreement. Any legal proceedings brought in connection with disputes arising between YEF and any member shall be submitted to the competent court having jurisdiction over the location of the head office of YEF.
MODIFICATION AND SEVERABILITY